- Main Qualtrics support page:
- Q-Tip: "Best Way to Contact Support. We’ve introduced a new support request form to resolve issues even faster and provide access to our new chat support tool. Try out the new link yourself via the “Help” tab in the product or at qualtrics.com/contact-support." - (May 23, 2017)
If you have questions about how to use Qualtrics, you may contact their support team:
- SUPPORT: SUN 3PM – FRI 6PM // SAT 9AM - 5PM MST
- Phone: +1 800 340 9194 or +1 385 203 4999
- E-mail: firstname.lastname@example.org
- SALES: MON – FRI // 8AM – 8PM MST
- Survey Platform - Qualtrics has many resources to help get you started: https://www.qualtrics.com/support/survey-platform/getting-started/survey-platform-overview/
- Survey Platform and Learn Qualtrics in 5 Steps are good starting points: construct surveys; distribute them to your respondents; report on your results; and more.
- Webinars by topics - https://www.qualtrics.com/support/training-tools/webinars/
- Research Success Kit - kit contains researcher-produced content and templates to help you create impactful surveys. Click here
- 7 Tips for Writing Surveys -e-book to help you master the details of survey writing. Click here
- Qualtrics Support - "An entire library of articles, manuals, and troubleshooting tools — right at your fingertips." Click here.
Research Success Kit - Researcher-produced content and templates. Click here
- In-house "experts" - the department would like to have a list of current Qualtrics users who would volunteer to act as a resource for beginners. If you would like to be included please contact Mihaela Stancescu [ email@example.com ] or Mary Ellen Maleki [ firstname.lastname@example.org ]
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