Important News & Updates

  • PRC/Hebb Labs - WINTER BREAK - UNIVERSITY CLOSED: December 23, 2017 - January 2, 2018.  Re-open: Wednesday January 3, 2018 & regular hours resume.
  • Please note change in hours: 9:00- 4:50 pm for the Exam period:  December 4 - 22, 2017.

User Learning, Training Resources and Qualtrics Support, etc.

  • Main Qualtrics support page:
  • Q-Tip: "Best Way to Contact Support. We’ve introduced a new support request form to resolve issues even faster and provide access to our new chat support tool. Try out the new link yourself via the “Help” tab in the product or at qualtrics.com/contact-support." - (May 23, 2017)

https://www.qualtrics.com/support/

If you have questions about how to use Qualtrics, you may contact their support team:

  • Webinars by topics - https://www.qualtrics.com/support/training-tools/webinars/
  • Research Success Kit - kit contains researcher-produced content and templates to help you create impactful surveys. Click here
  • 7 Tips for Writing Surveys -e-book to help you master the details of survey writing. Click here
  • Qualtrics Support - "An entire library of articles, manuals, and troubleshooting tools — right at your fingertips." Click here.
  • Research Success Kit - Researcher-produced content and templates. Click here

  • In-house "experts" - the department would like to have a list of current Qualtrics users who would volunteer to act as a resource for beginners. If you would like to be included please contact Mihaela Stancescu [ mihaelas@yorku.ca ] or Mary Ellen Maleki [ mmaleki@yorku.ca ]

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