Important News & Updates

  • GOOD FRIDAY – Friday, March 30, 2018 - UNIVERSITY & PRC WILL BE CLOSED
  • Hours during current labour disruptionWe are open! Please note change in hours: 9am – 5pm effective Wednesday, March 7, 2018!
  • Please refer to & note one of our new helpsheets:

Survey Monkey

The Faculty / Graduate student SurveyMonkey subscription expired October 31, 2017. It was your responsibility to ***transfer/back up all files/ data*** for your survey(s) from the SurveyMonkey site for future use. Faculty and Graduate students may be able to use the new departmental Qualtrics service. Click here for more.

  • The department maintained the Gold subscription to SurveyMonkey for another year for Undergraduate student course use. This Undergraduate SurveyMonkey account will expire on October 31, 2018. It is your responsibility to ***transfer/back up all files/ data*** for your survey(s) from the SurveyMonkey site for future use.
  • Everyone uses the same login and has access to all other researcher’s surveys using the assigned account (undergraduate account).
  • Faculty are vouching and responsible for the undergraduate student’s use of the program.
  • Users must not share the login information with other users. Every user must have a completed form on file.  
  • Use of this account is your acceptance and compliance with the following:
  1. All users share one login and password for multi-user access.
  2. SurveyMonkey does not assign multiple logins and passwords for individual accounts or provide for different access levels. Other users all use the same account and your survey can be seen and potentially accessed by other users.
  3. YOU ARE ***ONLY*** authorized to mount, access & modify your survey(s). Please do not attempt to change/modify or access any of the account, administrative options, details, or purchase services/options of the account.
  4. Undergraduates must have their supervisor’s authorization to use this account. Supervisor’s authorize and are responsible for their student’s use of the account.
  5. You must not share or give the login information to anyone. All users must get their Course Director to authorize their use of the program.
  6. Always *** transfer/back up all files/ data*** for your survey from the SurveyMonkey site for future use. Undergraduate surveys and data are deleted annually.

Please fill out the following form to apply for access to our SurveyMonkey subscription:

Click here for Survey Monkey application form

Undergraduates – 4000 & 4170s
Undergraduates must have their supervisor's authorization to use this account. Supervisor's authorize and are responsible for their students' use of the account. Faculty can e-mail their permission to me  or sign the Survey Monkey User's Agreement Form and the student can bring this in to the PRC - BSB 160.


Users are expected to use the links below and the Survey Monkey website to learn more on using this subscription.

1) Survey Monkey User Manual

2) Take a look at the Documentation:

Best Practices for Survey Design (PDF)
Tips for Improving Response Rates (PDF)
Accessible Survey Guide (PDF)
Federal VPAT (PDF)

3)For "Getting Started", Tutorials, FAQs, Videos & Answers to help you create and  have more success with your surveys,  visit:

Survey Monkey Help Center

4) Creating Surveys

How to create a survey
Advanced Skip Logic Design Options
Available question types and formatting options 

5) Collecting Responses

How to distribute your survey through collectors
Posting your survey form on your website
Collecting secure data and privacy best practices

6) Analyzing Results

How to analyze survey responses
How to open your exports

7) Advanced Topics

Email Message Formatting Tips
Section 508 Compliancy

8) “How Many People Do I Need to Take My Survey?” - Ever wonder exactly how many people you need to answer your survey?

9) New features included our latest Gold subscription:

  • NEW Random assignment
  • NEW Question & answer piping
  • NEW Question randomization
  • NEW Text Analysis
  • NEW SPSS integration